Privacy Policy

Minute Masters is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and digital platforms.

1. Information We Collect

We may collect the following types of personal information:

Contact details: Name, email address, phone number
Business information: Company name, job title, meeting content
Usage data: IP address, browser type, device information, pages visited
Media files: Audio, video, and transcripts uploaded for service delivery

2. How We Use Your Information

We use your information to:

Deliver and improve our services
Generate meeting minutes and video content
Communicate with you about projects, updates, and support
Process payments and manage subscriptions
Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data with:

Trusted third-party service providers (e.g., cloud storage, payment processors)
Legal authorities when required by law
Internal team members for service delivery

All third-party partners are bound by confidentiality and data protection agreements.

4. Data Storage & Security

Data is stored securely using encrypted servers and cloud platforms.
Access is restricted to authorized personnel only.
We implement firewalls, SSL encryption, and regular security audits.

5. Your Rights

Under POPIA and applicable laws, you have the right to:

Access your personal data
Request corrections or deletions
Withdraw consent at any time
Lodge a complaint with the Information Regulator

To exercise these rights, contact us at privacy@minutemasters.com.

6. Cookies & Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website and become effective immediately.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact: 📧 privacy@minutemasters.com 📍 Roodepoort, Gauteng, South Africa